Privacy Policy

Last Updated: 01-02-2024

Thank you for choosing The Scentopia!! We are committed to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you use our products and services.

Information We Collect

We may collect personal information that you provide directly to us, such as your name, email address, phone number, and shipping address, when you:

1. Create an account with us
2. Place an order
3. Subscribe to our newsletter
4. Contact our customer support

Additionally, we may automatically collect certain information about your device, including your IP address, browser type, and operating system, when you access our website or use our services.

How We Use Your Information

We use the collected information for various purposes, including:

1. Processing and fulfilling your orders
2. Communicating with you about your orders, account, and promotions
3. Sending you relevant updates and newsletters
4. Improving our products and services
5. Preventing fraud and ensuring the security of our platform

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in conducting our business and servicing you.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Your Choices

You have the right to:

1. Access, update, or delete your personal information
2. Opt-out of marketing communications
3. Disable cookies

Please contact us at contact@thescentopia.ca to exercise any of these rights.

Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.
By using our website and services, you consent to the terms outlined in this Privacy Policy.
If you have any questions or concerns about our Privacy Policy, please contact us at contact@thescentopia.ca
Thank you for entrusting The Scentopia with your information.